Code of Marketing Practices
Marketing Practices Review Committee
Report on Code Infractions #44 - November 1, 2001 to February
28, 2002
1. Company and Issue: Aventis Pharma Inc. Osteoporosis
Program, held November 3, 2001 at the Delta Edmonton Centre
Suite Hotel, Edmonton
Discussion: The flyer relating to the event provided for
registration at 10:30 a.m., to be followed by the presentation at
11:00 a.m. It also included the following statement: Spa Treatments
at Eveline Charles to precede or follow the presentation (based
on your preference) at their Edmonton Centre location. The
flyer also contained the name and telephone number of a company
representative. The Company advised that the primary purpose of
the event was to provide an update on osteoporosis treatments by
a clinical specialist. The Company also confirmed that it paid for
spa treatments for 17 physicians.
Decision: The Committee ruled that the event contravened
Section 4.3.7 which requires, among others, adherence to Section
4.3.4 - social activities must be paid for by the participants.
2. Company and Issue: Boehringer Ingelheim (Canada) Ltd.
Event entitled First Annual Canadian Rheumatology Forum,
held January 31, 2002 - February 3, 2002, Montego Bay, Jamaica.
Discussion: The evidence submitted by the complainant was
a letter, on the Company's letterhead, signed by a senior product
manager, in which an invitation was extended to a four day
forum
the intent of which is to discuss current
and future practices in treating arthritis and other pain-related
problems with emphasis on some of the controversies that have arisen
within the treatment of arthritis. It also invited prospective
attendees to participate in discussions around COX -2 selective
NSAIDS, clinical research and future products for the treatment
of arthritis. The letter outlined a draft itinerary
and stated that Boehringer Ingelheim would provide Return
airfare - one business class ticket or two economy; three nights
accommodation for the duration of the meeting, and transportation
to and from the airport. It asked invitees to complete a form
and return it to a third-party organizer, and to contact the company's
National Conference Coordinator for responses to any questions.
In responding to the MPRC's request for additional information,
the Company advised that the agenda for the Forum was set up by
Boehringer Ingelheim International which also paid for the
symposium portion of the meeting as there were participating specialists
from eight countries
The Company also advised that the
faculty was a panel of international and national experts on arthritis
and that there were
talks, discussions and feedback
for a total of 10 hours on two days, and that two days were devoted
to travel. It also confirmed that it provided a travel and hotel
accommodation grant.
Decision: The Committee ruled that the event contravened
Section 4.3.7 of the Code which requires, among others, adherence
to Section 4.3.5 - travel and accommodation expenses can only be
paid to speakers and moderators, not to attendees and/or spouses.
3. Companies and Issue: Bristol-Myers Squibb Pharmaceutical
Group and Novartis Pharmaceuticals. Event entitled The Evolution
of IBS Management: Efficacy meets Safety, held June 8 - 10,
2001, Fairmont Chateau Whistler, Whistler, British Columbia.
Discussion: The evidence submitted by the complainant was
a letter personally addressed to individual physicians, and signed
by a representative of each of the companies, extending an invitation
to the event on behalf of Novartis Pharmaceuticals Canada
Inc. and Bristol-Myers Squibb Pharmaceutical Group. It stated
that the meeting will bring together some of the key opinion
leaders to speak about and discuss the current thinking, research
and new treatment options in IBS. The audience for this meeting
will be 750 - 1000 gastroenterologists from all around the world
and specialists in the field of IBS. During the meeting we
will focus specifically on one of the newest compounds, Tegaserod.
This 5-HT4 receptor partial agonist will be discussed in depth,
with the chance for delegates to gain knowledge of its potential
therapeutic use.
A provisional program was attached to the letter which
also stated that the following expenses will be covered by the sponsoring
companies: registration fee for the meeting, hotel accommodation
at the Fairmont Chateau Whistler for up to three nights, one return
airfare to Vancouver (for flights less than 4 hours - economy airfare,
and for flights over 4 hours a business class ticket), ground transfer
costs to and from the airports, as well as reasonable out of pocket
expenses. The letter also provided details of the social program
and advised that additional program information could be obtained
from one of two Novartis' personnel whose names and coordinates
were listed, and that information on logistical arrangements could
be obtained from a representative of a third party Canadian organizer
whose name and coordinates were also provided.
Following initial examination of the complaint, the Committee requested
further details and were advised as follows: the scientific content
and agenda were planned by an international committee under the
direction of two co-chairs; the faculty was composed of 23 international
experts in the field of gastroenterology and digestive disorders;
the meeting was independently planned by the global business units
of Novartis Pharma AG, Basle, Switzerland, and Bristol-Myers Squibb
Company, Princeton, U.S.A.; Canada was chosen by the international
planning committee as the preferred location for the meeting; the
more than 600 meeting participants represented some 30 countries
around the world; overall meeting logistics were arranged by a communications
firm based in the United Kingdom while logistics for the Canadian
physicians were handled by a third party organizer, based in Montreal.
The companies also advised that Tegaserod has not received a Notice
of Compliance in Canada, and that participants were able to attend
plenary and breakout sessions that focused on a wide range
of issues related to the management of IBS.
Decision: The Committee had no issue with the high caliber
and expertise of the international organizing committee and faculty
for the event. Members expressed concern about the appropriateness
of inviting Canadian health care professionals to a session in which
there was a discussion on a product that has not yet been approved
for use in Canada. While the event was not organized by the Canadian
companies, the invitation did originate with the Canadian companies
and was signed by a representative of each of them. As a result,
the Committee found that the event contravened Section 4.3.7 of
the Code which requires adherence to, among others, Section 4.3.5
prohibiting the payment of travel and honoraria for health care
practitioners attending CHE events.
4. Company and Issue: GlaxoSmithKline Inc. Event entitled
Fall Away with GSK: A Focus on Diabetes, Generalized Anxiety
Disorder, Migraine, Asthma, Medicine and the Law, held October
19 - 21, 2001 at Giseles Inn, Baddeck, Nova Scotia.
Discussion: The evidence in support of the complaint included
a copy of the program that outlined the topic for discussion on
each day, the names of the speakers, as well as a brief outline
of the thrust of their presentation. Also included was a copy of
a registration form to be completed and returned by prospective
attendees. The following information was inscribed on the program:
An application has been submitted to the College of Family
Physicians of Canada for consideration of program accreditation
for 6.0 Mainpro - M1 credits. The evidence provided by the
complainant also included an extract from a publication of the College
of Family Physicians of Canada entitled MAINPRO - A Guide for CME
Providers, 2001.
On page 15 of the afore-mentioned publication, under the heading
Notice of Accreditation, the following is stated: No reference
may be made to the CFPC or its accreditation system prior to the
actual notification that credit has been awarded. Do not state
CFPC credit applied for' or similar wording.
Decision: The event was ruled to be in contravention of Section
4.1.2 of the Code which obligates the Rx&D membership
to support, where possible, the principles and practices of
organizations such as the CFPC.
5. Company and Issue: Leo Pharma Inc. Event entitled
Skin Dermatoses from A to P: Atopic Dermatitis and Psoriasis,
held November 17, 2001 at the Playdium, West Edmonton Mall, Edmonton.
Discussion: The evidence provided in support of the complaint
was a copy of an invitation from the Company to
You
(and your Family) For a Lecture
on the above-mentioned
topic.
It provided the names of the speakers for each subject, and outlined
an itinerary for the day for the participating physicians as well
as for their families. It also contained the statement: One
hour play cards will be given to each family member.
A registration form, containing the name and coordinates of a Leo
Pharma representative was included on the invitation. At the bottom
of the form was a statement suggesting casual wear for the occasion,
and also suggesting that participants might want
to
plan some early Christmas shopping
In responding to the Committee's request for clarifying information,
the Company confirmed that it paid for lunch for spouses/companions
and children at the event, as well as for the play cards given to
children.
Decision: The event was ruled to be in contravention of Section
4.3.4 which prescribes that the costs for social events must be
paid for by the participants.
6. Company and Issue: Merck Frosst Canada & Co. Event
entitled Cardiology Update, held August 30, 2001 at
the Fort William Country Club, Fort William, Ontario.
Discussion: The flyer pertaining to the event outlined the
program as follows: 6:30 p.m - refreshments, 7:00 p.m. - Presentation,
followed by dinner at 7:45 p.m. It also contained the following
statement: This educational program is supported in part by
a grant from Merck Frosst Canada Inc. Although designated
an educational program the event was not accredited,
nor did it adhere to the principles of adult learning as prescribed
in Section 4.2.3 of the Code. As a result, it should not have been
designated educational.
Decision: Contravention of Section 4.2.3.
7. Company and Issue: Novartis Pharmaceuticals Canada Inc.
Event entitled Arts and Science, held February 17, 2001
at the Provincial Museum of Alberta, Edmonton.
Discussion: The event featured one speaker who addressed
the subject of To ARB or not, and another whose presentation
was entitled Factors to Consider when Initiating Treatment
for Osteoporosis. The Company received accreditation for the
latter-mentioned presentation, but did not apply for accreditation
for the first.
Use of the venue by Novartis Canada was free to the Company as a
result of the fact that Novartis Basle was a primary sponsor in
bringing to Canada a Syrian Exhibit which was featured at the Provincial
Museum of Alberta on the date in question.
The printed flyer for the event, submitted by the complainant as
evidence, provided the name and phone number of one of the Company's
cardiovascular medical representatives who could be reached for
further information and to confirm attendance. The printed flyer
also contained a handwritten note, allegedly by a representative
of Novartis Canada, to the effect that This is a family event
- dinner will be served - we have the whole museum to ourselves.
Also handwritten on the printed invitation were the brand names
of two of Novartis Canada's products in the therapeutic categories
being addressed.
Decision: The event was ruled to be in contravention of Section
4.3.4 which requires that the costs for social events must be paid
for by the participants.
8.Company and Issue: Novartis Pharmaceuticals Canada Inc.
Mailing to physicians' offices of complimentary copies of March
5, 2001 edition of Maclean's and March 15, 2001 edition of
L'Actualité, each containing a jacket bearing advertising
for the product Diovan.
Discussion: The Company confirmed that the mailing included
a covering letter, the above-mentioned items, and prescribing information
for the product. It also advised that its use of the two publications
in question for advertising purposes was very similar to familiar
publications such as Stitches and Doctor's Review in which
(sic) the physician takes the publication home and subsequently
views the advertisements. In addition, these publications
are free to physicians and generally have little or no medical education.
Members of the Marketing Practices Review Committee noted that,
unlike Stitches and Doctor's Review, Maclean's and L'Actualité
are weekly newsmagazines, directed to consumers, and are not available
free of charge. Members also questioned the Company's view
that physicians would actually take the mailings home in order to
view the advertisements.
Decision: The mailings contravened Section 11.1 which stipulates
that Member companies must not distribute service-oriented
items or conduct special promotions which cannot be justified if
subjected to scrutiny by members of the health professions and the
public. Member companies should also use good judgement by choosing
modes of advertising that will uphold this general principle.
The items were also ruled in contravention of Section 11.2 which
defines acceptable service-oriented items."
9. Company and Issue: Novartis Pharmaceuticals Canada Inc.
Event entitled Ten Most Frequently Asked Questions of a Cardiologist,
held June 6, 2001 at the Caledon Country Club, Caledon, Ontario.
Discussion: While the program - a presentation by a clinical
cardiologist - was not accredited, the Company advised that it had
met the principles of adult learning as required in Section 4.2.3
and therefore qualified as educational. The printed
flyer, submitted as evidence by the complainant, made no mention
of a golf game, however, the Company, in responding to an enquiry
by the Committee, confirmed that golf was available to the participants
and that payment for the activity was made by Novartis.
Decision: The event was ruled to be in contravention of Section
4.3.4 which stipulates that social activities must be paid for by
the participants.
10. Company and Issue: Pharmacia Canada. Distribution of
Obus Forme back support bearing product name Celebrex.
Discussion: Following initial examination of, and a ruling
on, the complaint by the Committee, the Company provided extensive
documentation on the subject of arthritis management, as well as
explanatory comments in order to justify its claim regarding the
viability and appropriateness of the Celebrex Back Support Program
as a service-oriented item whose goal is to enhance the health care
practitioner's/patient's understanding of arthritis and
its treatment in accordance with Section 11.2 of the Marketing
Code.
It also cited the findings of various studies/teaching primers that
identified physical and occupational therapy, as well as assistive
devices for ambulation and activities of daily living as part
of the non-pharmacological therapy portion of treatment modalities.
The Company also provided copies of various patient leaflets it
had prepared on various joints in the human body, each of which
contained a diagram of the joint in question as well as instructions
for exercises that patients could carry out.
The Committee found that the patient information leaflets were informative
and useful, both as educational tools for use by physicians and
as instructional information for patients. However, members also
concluded that the giving of an Obus Forme to a physician does not
benefit that physician's individual patients. It only helps
the physician, and only in those cases where he/she has back problems.
Members affirmed that the only way in which patients could benefit
is if they each received an Obus Forme. They also concluded that
the Company could better serve the interests of patients if they
provided patient information leaflets on arthritis/back support
treatment similar to the leaflets developed on various joints, as
mentioned above.
Decision: The Committee found that the Obus Forme did not
meet the definition of an acceptable service-oriented item
and therefore contravened Section 11.2 of the Code.
11. Company and Issue: Pharmacia Canada. Program entitled
The Pharmacia Pizza Guarantee.
Discussion: The evidence submitted by the complainant was
in the form of a flyer headlined as above. It included the following
message: When you need samples, please give one of us a call
- don't delay! We guarantee delivery of the samples to your
office within 48 hours! Or, we will buy pizza for your entire office!!
The flyer also contained the photographs, names and coordinates
of three pharmaceutical representatives, and listed the product
samples available from each of them.
Decision: The Committee ruled that the program constituted
a special promotion and therefore contravened Section
11.1 of the Code which prohibits the conduct of special promotions
which cannot be justified if subjected to scrutiny by members
of the health professions and the public. It also ruled that
the program contravened Section 8.2.4 which requires pharmaceutical
representatives to display the highest professional and ethical
standards at all times.
12. Companies and Issue: Pfizer Canada Inc. and Pharmacia
Canada. Unapproved advertising for product Celebrex.
Discussion: The matter concerned a Dear Healthcare
Professional letter, dated August 31, 2001, regarding the
cardiovascular safety profile of Celebrex. It was ruled to be advertising
by the Commissioner of the Pharmaceutical Advertising Advisory Board
(PAAB), but had not been submitted to the PAAB for preclearance.
Decision: Contravention of Section 2.2.1 of Marketing Code
which requires adherence to, among others, the PAAB's Code.
13. Company and Issue: Wyeth-Ayerst Canada Inc. Event entitled
Core Impulsivity vs. Compulsivity: Serotonin or Norepinephrine
- Optimizing Outcomes in the Treatment of Depression, held
November 9-10, 2001, Queen's Landing Inn & Conference Resort,
Niagara-on-the-Lake, Ontario.
Discussion: The flyer relating to the event outlined the
agenda as follows: Friday - check in after 4:30 p.m.; 7:30 p.m.
- welcome reception and cocktails; 8:00 to 9:30 p.m. - buffet dinner.
Saturday - 8:00 a.m. - breakfast; 9:00 a.m. - presentation; 10:30
a.m. - presentation; 12:00 Noon - wrap-up lunch. It also stated
space is limited, and invited those planning to attend
to contact one of the company's representatives whose name
and coordinates were published on the flyer.
The Company subsequently confirmed the following: the audience for
the program was psychiatrists and that approximately 30 psychiatrists
attended; the length of the educational portion of the program was
four hours; and that Wyeth-Ayerst paid for the hotel accommodation
for the attendees.
Decision: The event was found to contravene Section 4.3.5
of the Code as it did not meet one of the criteria (the educational
part of the event lasts at least a full day) that must adhered to
in order to permit companies to pay hotel accommodation expenses
for specialists' continuing health education (CHE) programs.
SUMMARY - REPORT No. 44
|
Company
|
Category & Number of Infractions
|
Infractions - 12 month period
|
|
Aventis Pharma
|
Continuing Health Education - 1
|
4
|
|
Boehringer Ingelheim
|
Continuing Health Education - 1
|
3
|
|
Bristol-Myers Squibb
|
Continuing Health Education - 1
|
1
|
|
GlaxoSmithKline
|
Continuing Health Education - 1
|
1
|
|
Leo Pharma
|
Continuing Health Education - 1
|
1
|
|
Merck Frosst
|
Continuing Health Education - 1
|
1
|
|
Novartis
|
Continuing Health Education - 3
|
|
|
Novartis
|
Service-Oriented Items - 1
|
4
|
|
Pharmacia
|
Advertising & Info. Dissemination - 1
|
|
|
Pharmacia
|
Pharmaceutical Representatives - 1
|
|
|
Pharmacia
|
Service-Oriented Items - 2
|
4
|
|
Pfizer
|
Advertising & Info. Dissemination - 1
|
2
|
|
Wyeth-Ayerst
|
Continuing Health Education - 1
|
3
|
|
|